Privacy Policy - Custom Neon Sign™

This privacy and cookie policy describes how the Custom Neon Sign Art website (hereafter referred to as “Site”) collects, uses, and protects the information provided by its users. Custom Neon Sign is committed to protecting your privacy and ensuring the safety of the information you provide. If you are asked to provide personal information to use this Site, you can rest assured that it will be used in accordance with this privacy statement. This policy may change from time to time, so we recommend checking this page periodically to ensure that you are satisfied with any changes.

Types of personal information we collect may include your name, contact details (e.g. email, mailing address, phone number), product and service details, browser and geolocation data, device and network information, and other data you may provide through your use of this Site, associated applications, or social media platforms. We may collect this information directly from you or third parties. Please refer to the “List of cookies we collect” section for a complete list of cookies we use. we’re excited to keep you updated on the latest news, product launches, and exclusive offers. We invite you to join our newsletter mailing list, and as a token of our appreciation, we’re giving you a FREE coupon to use on your purchase!

We collect personal information for the following reasons:

- - Exclusive Offers: Our subscribers receive exclusive discounts, promotions, and deals that are not available to the general public. Save big on your favorite items!
  - Inspiration: Get inspired! We share helpful tips, how-to guides, and expert insights to make your life easier and more enjoyable.
  - How to Claim Your FREE Coupon, It’s simple! Just follow these easy steps:
    Type in your email address and click “GET MY COUPON“
    
    Confirmation: Once you’ve subscribed, you’ll receive an email confirming your FREE COUPON.
  - To provide you access to our Site, applications, and social media platforms
- - To communicate with you
- - For internal record keeping, administrative, invoicing, and billing purposes
- - For analytics, market research, and business development, including the improvement of our Site, applications, and social media platforms
- - To run promotions or offer benefits
- - For advertising and marketing purposes, including sending you promotional information about our products and services and third-party information that may be of interest to you.
- To comply with legal obligations and resolve disputes.

Custom Neon Sign is committed to ensuring that your personal information is secure, and we have implemented suitable physical, electronic, and managerial procedures to protect your information and prevent unauthorized access or disclosure. While we take steps to safeguard against unauthorized disclosures, we cannot guarantee that the personal information we collect will not be disclosed in a way inconsistent with this Privacy Policy.

We may share your personal information with our employees, contractors, related entities, agents, business partners, or parties that help us provide information, products, services, or direct marketing to you. We may also share your information with third-party service providers, such as Google Analytics, which may store data outside of the United States. By providing us with your personal information, you acknowledge that some third parties may not be regulated by US federal or state privacy regulations and you waive any redress from us.

You have the right to choose whether or not to provide personal information to us. If you do not provide us with this information, it may affect your ability to use this Site or the products and services we offer. You may also request details of the personal information we hold about you or request corrections to any inaccuracies. If you have previously given us permission to use your personal information for direct marketing, you may opt-out at any time by contacting us using the information provided below.

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If you have any questions or need assistance, please don’t hesitate to reach out to our customer support team at hello@customneonsign.art.

Restrict: If you have previously given consent to Custom Neon Sign to use your personal information for direct marketing purposes, you have the right to change your mind at any time by contacting us using the details provided below.

Access: You have the right to request details of the personal information that Custom Neon Sign holds about you. A small administrative fee may be payable for the provision of such information.

Correction: If you believe that any personal information held by Custom Neon Sign about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.

Complaints: If you have any complaints about how Custom Neon Sign has handled your personal information, please contact us using the details below and provide us with full details of the complaint. We will investigate your complaint promptly and respond to you in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint.

Unsubscribe: To unsubscribe from Custom Neon Sign’s e-mail database or opt-out of communications, including marketing communications, please contact us using the details below or opt-out using the opt-out facilities provided in the communication.

How we use cookies:

Custom Neon Sign uses cookies, which are small files that ask permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual, tailoring their operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

Custom Neon Sign uses traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes, and then the data is removed from the system.

Overall, cookies help Custom Neon Sign provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie does not give us access to your computer or any information about you other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.